Front Desk Receptionist – GAURI GANESH ISPAT PVT LTD. – Full Job Description

Company: GAURI GANESH ISPAT PVT LTD.
Location: Amanaka, Raipur, Chhattisgarh
Job Type: Full-time
Salary: ₹12,000 – ₹18,000 a month

The role of a Front Desk Executive is crucial in creating a positive first impression for any organization. Their duties and responsibilities are diverse, encompassing customer service, administrative tasks, and communication management. Here’s a breakdown:

Key Responsibilities:

• Greeting and Assisting Visitors:
  Welcoming guests in a professional and friendly manner.
  Directing visitors to the appropriate personnel or departments.
  Managing visitor check-in and check-out procedures.
• Handling Communication:
  Answering and directing incoming phone calls.
  Managing emails and other correspondence.
  Taking and relaying messages accurately.
• Administrative Tasks:
  Scheduling appointments and managing calendars.
  Handling mail and packages.
  Maintaining office supplies and ensuring the reception area is tidy.
  Data entry and record keeping.
  Organizing files.
• Customer Service:
  Providing information and answering inquiries.
  Addressing and resolving customer complaints.
  Ensuring a positive and efficient customer experience.
• Maintaining a Professional Environment:
  Ensuring the reception area is clean and organized.
  Maintaining a professional appearance and demeanor.
  Following company protocol.

Essential Skills:

• Excellent Communication Skills: Both verbal and written.
• Strong Customer Service Skills: Ability to handle diverse personalities and situations.
• Organizational Skills: Ability to manage multiple tasks and prioritize effectively.
• Proficiency in Office Software: Familiarity with Microsoft Office Suite and other relevant tools.
• Problem-Solving Skills: Ability to address issues and find solutions.
• Attention to Detail: Ensuring accuracy in all tasks.
• Multitasking Abilities: Ability to handle multiple responsibilities simultaneously.

In essence, a Front Desk Executive is the face of the company, and their role is vital in ensuring smooth and efficient operations.

Job Type: Full-time
Pay: ₹12,000.00 – ₹18,000.00 per month
Schedule: Day shift
Work Location: In person