Front Office Executive – Abe Educational Services – Full Job Description

Company: Abe Educational Services
Location: Kadavanthara, Kochi, Kerala
Job Type: Full-time
Salary: From ₹1,80,000 a year

We are looking for a Front Office Executive to undertake all front office and clerical duties at Abe Services, Cochin.

You will be the face of the company for all visitors and will be responsible for the first impression we make. The ideal candidate will have a friendly personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer- oriented approach is essential. The goal is to make guests and visitors feel comfortable and valued while on our premises.

Responsibilities

• Responsible for overall front desk activities including management of reception areas, phones and e-mail.
• Greet and welcome guests.
• Answering all incoming calls and redirect them or keep messages.
• Exceptional customer service skills.
• Monitor and Update client records and files.
• Ability to work with minimal supervision.
• Ability to maintain cooperative working relationships with other departments
• Be service-oriented with the ability to pay attention to details in a fast-paced environment.

Requirement and Skills

• Proven experience of one (1) year as front desk representative or relevant position is a must.
• Knowledge of office management.
• Proficient in English (oral and written).
• Excellent knowledge of MS Office (especially Excel and Word).
• Strong communication and customer handling skills.
• Good organizational and multi-tasking abilities.
• Problem-solving skills.
• Bachelor’s degree is a must; additional related qualifications will be a plus.
• Age group: 24-30

Job Type: Full-time
Pay: From ₹180,000.00 per year
Benefits:

• Health insurance
• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Overtime pay
• Performance bonus

Ability to commute/relocate:

• Kadavanthara, Kochi, Kerala: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Bachelor’s (Preferred)

Experience:

• total work: 1 year (Required)

Work Location: In person