Front Office Executive (Receptionist) Female – Iten Ventures – Full Job Description

Company: Iten Ventures
Location: Mavelikara, Kerala
Job Type: Full-time
Salary: ₹8,000 – ₹12,000 a month

Greet and welcome visitors or clients in a professional manner.

Answer, screen, and forward incoming phone calls.

Handle inquiries and provide relevant information to guests and customers.

Manage office correspondence, including emails, letters, and packages.

Maintain and update records, files, and databases.

Assist in scheduling meetings, appointments, and conference room bookings.

Support other departments with clerical tasks like printing, scanning, and filing documents.

Ensure adherence to office policies and procedures.

Supervise front desk operations and provide support during peak hours.

Manage reservations, bookings, and guest check-ins/check-outs in hospitality settings.

Handle cash transactions, invoices, and basic billing procedures.

Manage and update the company’s social media accounts (Facebook, Instagram, etc.)

Monitor online reviews and feedback, escalating issues to relevant departments.

Assist in creating basic content (images, captions, and short posts) for engagement.

Track social media metrics and report insights to the management team.

Job Type: Full-time

Pay: ₹8,000.00 – ₹12,000.00 per month

Benefits:

• Life insurance

Schedule: Day shift

Supplemental Pay:

• Commission pay
• Performance bonus
• Yearly bonus

Ability to commute/relocate:

• Mavelikara, Kerala: Reliably commute or planning to relocate before starting work (Required)

Education: Bachelor’s (Required)

Experience:

• Microsoft Office: 2 years (Preferred)
• total work: 2 years (Required)

Language:

• Hindi (Required)
• English (Required)

Application Deadline: 28/03/2025

Expected Start Date: 01/04/2025