Front Office Executive – The Habitat Suites – Full Job Description

Company: The Habitat Suites
Location: Thrissur, Kerala
Job Type: Full-time
Salary: ₹14,000 – ₹15,000 a month

The Front Office Executive is responsible for managing the reception area, assisting guests with check-in and check-out, handling reservations, and ensuring excellent customer service.

Key Responsibilities:

• Greet guests warmly and assist with check-in/check-out procedures.
• Manage room reservations and process payments accurately.
• Address guest inquiries, requests, and complaints professionally.
• Coordinate with housekeeping and other departments for smooth operations.
• Maintain front desk records and update guest information.
• Ensure a welcoming and well-maintained lobby area.
• Follow hotel policies and security procedures.

Qualifications & Skills:

• Previous experience in front office or hospitality preferred.
• Strong communication and customer service skills.
• Proficiency in computer systems and hotel booking software.
• Professional appearance and a positive attitude.
• Ability to handle multiple tasks efficiently.

Food & Accommodation Provided

Job Type: Full-time
Pay: ₹14,000.00 – ₹15,000.00 per month
Schedule: Day shift, Rotational shift
Education: Diploma (Required)
Experience: Front Office Executive: 1 year (Required)
Language: English (Required), Hindi (Required)
Work Location: In person