Front Office Executive – TMC Hearing Care Clinic – Full Job Description

Company: TMC Hearing Care Clinic
Location: Mangalore, Karnataka
Job Type: Full-time
Salary: From ₹15,000 a month

Job Title: Front Office Executive

Location: Mangalore

Job Type: Full-time

Company Description: Welcome to TMC Hearing Care Clinic, a leading institute in the field of hearing care since its establishment in 2018 by the visionary founder, Mr. Vishnu V K. Situated in Mangalore, TMC Hearing Care Clinic is committed to revolutionizing hearing health with personalized care and advanced technology. Our dedicated team of professionals provides excellent patient-oriented hearing assessment and management, striving to positively impact and change lives through improved hearing experiences.

Job Description: A front office executive manages the front desk and reception area of an office. They are the first point of contact for clients and visitors, and are responsible for creating a positive impression of the company.

Key Responsibilities:

• Welcoming visitors and directing them appropriately
• Answering and screening phone calls, taking messages, and redirecting calls
• Scheduling meetings, appointments, and events
• Sorting and distributing incoming mail, and managing outgoing mail
• Maintaining records of office expenses, visitor logs, and employee inquiries
• Addressing and resolving client issues and complaints
• Preparing regular reports on front office operations
• Ordering office supplies
• Providing excellent customer service
• Helping to improve the efficiency of the office
• To provide audiological assessment and appropriate management intervention

Requirements:

• Excellent verbal and written communication to interact effectively with guests, clients, and colleagues.
• A focus on providing exceptional customer service and maintaining a positive and welcoming demeanor.
• Ability to manage multiple tasks simultaneously, prioritize effectively, and maintain accurate records.
• Juggling various responsibilities like phone calls, greeting visitors, scheduling appointments, and handling administrative tasks.
• Ensuring accuracy in all tasks and maintaining a professional appearance.
• Ability to quickly identify and resolve issues that arise in the front office
• Familiarity with office software like Microsoft Office to manage documents and emails
• Maintaining a positive and courteous attitude in all interactions
• Depending on the specific role, additional requirements might include:
  • For senior front office positions, managing and supervising other staff members
  • Knowledge of industry standards: Familiarity with relevant hospitality or business practices
  • Depending on the location, ability to communicate in another language
• Previous experience in a customer service role, ideally within a front office environment
• Should be fluent in English & Kannada (Tulu/Malayalam)

Contact: Nikitha 9980583244
[email protected]

Job Type: Full-time

Pay: From ₹15,000.00 per month

Benefits:

• Cell phone reimbursement
• Leave encashment

Schedule: Day shift

Experience: total work: 1 year (Required)

Work Location: In person