Hotel Front Desk Executive – JHouse – A Unit of 4B Hospitality LLP – Full Job Description

Company: JHouse – A Unit of 4B Hospitality LLP
Location: Delhi, Delhi
Job Type: Full-time
Salary: ₹12,000 – ₹20,000 a month

Job Title: Front Desk Associate

Location: In Person

We are seeking a dedicated and professional Front Desk Associate to join our team. In this role, you will be responsible for providing excellent customer service and administrative support.

• Check-In & Check-Outs: Efficiently manage guest check-in and check-out processes.
• Greeting and Assisting Visitors: Greet and assist visitors in a professional and friendly manner.
• Cash Management at Front Desk: Handle cash transactions accurately and responsibly.
• Reporting and Administrative Tasks: Reporting to management and assisting with administrative tasks.
• Answering Phone Calls: Answer phone calls and forward calls to respective departments.
• Emailing Clients: Email clients – replying to all their queries, request etc.
• Scheduling and Confirming Appointments: Scheduling and confirming appointments, meetings, and events.
• Handling Enquiries and Sorting Mail: Handle enquiries and sort mail.
• Copying, Scanning and Filing Documents: Copying, scanning, and filing documents.
• Office Supplies: Keeping track of office supplies and placing orders for replacements.

Job Type: Full-time

Pay: ₹12,000.00 – ₹20,000.00 per month

Benefits:

• Paid sick time

Schedule:

• Night shift

Supplemental Pay:

• Performance bonus
• Yearly bonus

Education:

• Higher Secondary (12th Pass) (Preferred)

Experience:

• Hotel Experience: 3 years (Required)

Language:

• English (Required)
• Hindi (Preferred)

Application Deadline: 28/04/2025

Expected Start Date: 01/04/2025