Receptionist – Arya Gold – Full Job Description
Company: Arya Gold
Location: Marol Naka, Mumbai, Maharashtra
Job Type: Permanent, Full-time
Salary: ₹15,000 – ₹20,000 a month
Job Summary: The Front Office Executive is responsible for providing exceptional customer service and administrative support at the front desk. This role includes managing front office operations, greeting guests, and ensuring a positive experience for all visitors.
Key Responsibilities:
- Day-to-day Front Desk duties, check-ins/outs, billing
- Answer phone calls, emails, respond to inquiries
- Greet and assist visitors in a friendly and professional manner
- Room visits, room checks, coordinating with HK teams for room condition
- Handle guest requests, grievances, resolve by coordinating with respective teams.
- Handle administrative tasks, documentation
- Manage scheduling, appointments, and maintain the front office calendar.
- Maintain a clean and organized reception area.
- Collaborate with other departments to ensure smooth office operations.
- Maintain confidentiality and uphold company policies and procedures.
Qualifications:
- Excellent Verbal / Written communication skills, ability to write professional emails, drafting of documents, presentations, etc.
- Proficient in Microsoft Office Suite (Word, Excel)
- Excellent organizational skills and attention to detail.
- Ability to multitask and work in a fast-paced environment.
Job Types: Full-time, Permanent
Pay: ₹15,000.00 – ₹25,000.00 per month
Benefits: Health insurance, Provident Fund
Schedule: Day shift, Morning shift
Supplemental Pay: Overtime pay, Yearly bonus
Experience:
- Microsoft Office: 2 years (Preferred/Required)
- Front desk – Receptionist: 1 year (Preferred/Required)
- Total work: 1-2 years (Preferred/Required)
Language: English (Preferred/Required)
Work Location: In person
Job Types: Full-time, Permanent
Pay: ₹15,000.00 – ₹20,000.00 per month
Benefits: Health insurance, Provident Fund
Schedule: Day shift
Supplemental Pay: Overtime pay, Yearly bonus