Senior Front Office Executive – Hotel Grand Heritage – Full Job Description
Company: Hotel Grand Heritage
Location: Daman, Daman and Diu
Job Type: Permanent, Fresher, Full-time
Salary: ₹10,000 – ₹15,000 a month
We are looking for a professional and customer-friendly Front Office Executive to join our team at [Your Hotel Name].
The ideal candidate will be responsible for providing excellent guest service, managing front desk operations, and ensuring a smooth check-in/check-out experience.
Key Responsibilities:
- Greet guests warmly and assist with check-in and check-out procedures
- Handle guest inquiries, reservations, and complaints efficiently
- Manage phone calls, emails, and walk-in inquiries professionally
- Coordinate with housekeeping and other departments for smooth operations
- Maintain accurate guest records and billing transactions
- Ensure compliance with hotel policies and procedures
- Provide information about hotel services, amenities, and local attractions
Requirements:
- Minimum 1 year of experience in front office or customer service (preferred)
- Strong communication and interpersonal skills
- Proficiency in English and Hindi (additional languages are a plus)
- Basic computer skills and experience with hotel management software (preferred)
- Pleasant personality with a professional attitude
- Ability to handle pressure and multitask efficiently
Benefits:
- Competitive salary and incentives
- Meals and accommodation (if applicable)
- Career growth opportunities
Job Types: फ़ुल-टाइम, स्थायी, फ्रेशर
Pay: ₹10,000.00 – ₹15,000.00 per month
Benefits: खाने की पेमेंट बदला जा सकने वाला शेड्यूल
Experience: total work: 1 year (Preferred)
Work Location: In person