BPO Quality Analyst – EbixCash Global Services Pvt Ltd

Company: EbixCash Global Services Pvt Ltd Location: Ghansoli, Navi Mumbai, Maharashtra Job Type: Full-time Salary: ₹25,000 – ₹30,000 a month Key Responsibilities: Quality Monitoring & Evaluation: Conduct regular audits of customer service interactions, such as calls, emails, and chat interactions, to assess quality and adherence to guidelines. Performance Reporting: Generate reports based on analysis, highlighting … Full Job Details