Patient Care Executive – Eye Mantra Hospital – Full Job Description
Company: Eye Mantra Hospital
Location: Delhi, Delhi
Job Type: Full-time
Salary: ₹15,000 – ₹30,000 a month
Patient Care Executive (PCE) – EyeMantra Hospital
A Patient Care Executive at EyeMantra Hospital plays a pivotal role in ensuring the delivery of high-quality, compassionate care to patients. This position involves coordinating various aspects of patient services, collaborating with healthcare professionals, and enhancing the overall patient experience.
Key Responsibilities:
- Patient Coordination: Manage patient appointments, admissions, and discharges, ensuring a seamless experience throughout their hospital journey.
- Communication: Serve as the primary liaison between patients, their families, and the medical team, effectively conveying information and addressing concerns.
- Administrative Support: Maintain accurate patient records, handle billing inquiries, and assist with insurance documentation.
- Quality Assurance: Monitor patient satisfaction, gather feedback, and collaborate with the quality control team to implement improvements.
- Team Collaboration: Work closely with doctors, nurses, and other healthcare staff to ensure coordinated and efficient patient care.
Qualifications:
- A bachelor’s degree in healthcare administration, nursing, or a related field.
- Proven experience in patient care or healthcare administration, preferably in an eye care setting.
- Strong interpersonal and communication skills.
- Proficiency in using healthcare management software and Microsoft Office Suite.
- A compassionate and patient-centric approach to care.
Job Type: Full-time
Pay: ₹15,000.00 – ₹30,000.00 per month
Benefits: Provident Fund
Schedule: Day shift
Work Location: In person
