Customer Care Representative – International Voice Process – Rently Software Development Pvt Ltd – Full Job Description

🗓 Posted on: April 22, 2025 | 📁 Category: Telecaller | 📍 Location: India

Company: Rently Software Development Pvt Ltd
Location: Coimbatore, Tamil Nadu
Job Type: Full-time
Salary: Negotiable

Job Description: Providing excellent customer service to all Rently users.

An ideal candidate should be comfortable with handling customer support requests through voice support. Candidate should have excellent verbal communication skill. International voice experience is a plus. This position has an opportunity for growth in a US based company.

What we offer:

  • Provide a fully empowered, engaging and innovative work environment
  • An accelerated career growth path along with a compensation that is best in the industry with all statutory benefits.

Daily Tasks:

  • Taking care of support requests through voice mediums.
  • Maintaining high-quality standards for customer experience
  • Making real-time decisions
  • Escalating high-level requests to proper internal channels.
  • Rently being an ISO-certified company focuses on maintaining security, any individual associated with Rently is expected to maintain the same.

Hours:

  • Operating in US hours
  • Be ready to work on night shifts and during weekends based on the work schedule

Job Type: Full-time

Pay: ₹300,000.00 – ₹423,738.75 per year

Benefits:

  • Health insurance
  • Paid time off
  • Provident Fund

Schedule: Night shift

Work Location: In person