Company: Apna
Location: Bengaluru, Karnataka Hybrid work
Job Type: Contractual / Temporary
Salary: Contractual / Temporary
Telecaller Executive
The Telecaller Executive plays a key role in driving the company’s outreach efforts by communicating with potential customers, generating leads, and supporting sales initiatives. This position requires effective communication skills and a strong customer service orientation to build relationships with clients over the phone.
Responsibilities:
- Conduct outbound calls to potential clients to promote the company’s services and offerings.
- Engage customers in meaningful conversations to identify their needs and offer appropriate solutions.
- Maintain a friendly and professional demeanor while communicating with clients to establish rapport.
- Follow up with leads generated from marketing campaigns and track the progress of these leads.
- Document calls, leads, and customer interactions in the CRM system and maintain accurate records.
- Achieve daily, weekly, and monthly targets for calls made, leads generated, and sales conversions.
- Provide feedback to the management team regarding customer inquiries and market trends.
Requirements:
- High school diploma or equivalent; a degree in business or a related field is preferred.
- Proven experience in telemarketing or a similar role is an advantage.
- Excellent verbal communication and interpersonal skills.
- Strong persuasion and negotiation abilities.
- Basic computer and data entry skills, with familiarity in using CRM systems.
- Ability to work independently and as part of a team.
- Goal-oriented with a desire to achieve targets and contribute to sales success.
- Flexibility in working hours, including weekends if necessary.
6 days Working
Benefits:
- Supportive top management and employee-centric work policies
- Be part of the largest sociographic change in India by solving three of the biggest problems for blue-collar workers: Lack of influence, Lack of opportunity, and Lack of skill
Learn more: How to Prepare for Telecaller Jobs
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