Telecaller – MVV Builders – Full Job Description

Company: MVV Builders
Location: Remote
Job Type: Full-time
Salary: Negotiable

Job Title: Telecaller

Company Name: MVV Builders

Location: Visakhapatnam

Salary: Rs. 22,000 – Rs. 25,000 per month

Working Hours: Full-time

About Us: MVV Builders is a leading real estate company committed to delivering top-tier residential and commercial spaces. We focus on customer satisfaction and building long-term relationships with our clients, offering a professional and dynamic work environment.

Job Overview: We are looking for a skilled and motivated Telecaller to join our team. In this role, you will be responsible for reaching out to potential clients, promoting our real estate projects, and engaging in meaningful conversations with customers. You will be key to driving sales and building strong customer relationships, all while meeting set targets.

Key Responsibilities:

• Outbound Calls: Make proactive outbound calls to prospective customers to promote MVV Builders’ real estate offerings.
• Provide Information: Clearly communicate information about available properties, project details, pricing, and benefits to potential clients.
• Customer Engagement: Engage with customers professionally, addressing their needs, providing solutions, and ensuring a positive experience.
• Database Management: Accurately update customer records in the database, ensuring that all information is up-to-date and organized.
• Achieve Targets: Meet call quotas, sales targets, and other performance metrics set by management.
• Customer Follow-ups: Follow up with leads and past clients to nurture relationships and convert inquiries into successful sales.
• Schedule Appointments: Coordinate site visits, meetings, and sales calls to ensure a smooth customer journey.
• Provide Excellent Customer Service: Offer support to customers by addressing concerns, providing additional information, and resolving any issues they may have.

Skills Required:

• Proficiency in English, Hindi, and Telugu to effectively communicate with a diverse customer base.
• Excellent communication and interpersonal skills to build strong relationships with clients.
• Ability to engage customers in a professional manner, conveying information clearly and confidently.
• Strong organizational skills to update customer records and manage tasks efficiently.
• Proficiency with CRM software and basic computer tools (MS Office, etc.).
• Ability to work in a fast-paced environment, adapting quickly to changing demands and priorities.

Experience and Qualifications:

• 2+ years of experience in customer service, sales, or telecalling.
• Knowledge of technical sales and business development is a plus.
• Familiarity with software and technology sales will be an added advantage.
• A high school diploma or equivalent qualification is required.

Additional Requirements:

• Strong understanding of market trends and sales techniques to effectively drive conversions and meet targets.
• Positive attitude with a proactive approach to problem-solving.
• Ability to work independently as well as collaboratively within a team to achieve company goals.

Why Join Us: At MVV Builders, we offer a professional, growth-oriented work environment where your skills will be recognized, and your hard work will be rewarded. We believe in fostering career growth and providing our team with opportunities to excel.

Job Type: Full-time

Pay: ₹22,000.00 – ₹25,000.00 per month

Learn more: How to Prepare for Telecaller Jobs

Learn more: Top Telecaller Interview Questions and Easy Answers (With Tips!)