Tele Caller Executive – Highfly Sourcing – Full Job Description
Company: Highfly Sourcing
Location: Nehru Place, Delhi, Delhi
Job Type: Permanent, Fresher, Full-time
Salary: ₹10,000 – ₹20,000 a month
Telecaller Job Description
A telecaller job involves contacting potential and existing customers via phone to promote products/services, and potentially close sales, requiring strong communication and interpersonal skills.
Here’s a more detailed breakdown of a telecaller’s responsibilities:
- Outbound Calling: Making calls to customers to promote products or services.
- Sales: Persuading customers to make purchases or schedule appointments.
- Customer Service: Handling incoming calls, addressing customer inquiries, concerns, and complaints.
- Record Keeping: Maintaining accurate records of customer interactions in a database.
- Follow-up: Following up with leads and existing customers to ensure satisfaction and identify further opportunities.
- Meeting Targets: Contributing to team performance and meeting sales targets.
- Product Knowledge: Understanding the company’s products and services, and their features and benefits.
- Building Relationships: Establishing rapport with customers and building strong relationships.
- Documentation: Creating and maintaining paperwork or documentation based on telecalling conversations.
- Market Research: Staying updated with market trends and identifying customer needs.
Job Types: Full-time, Permanent, Fresher
Pay: ₹10,000.00 – ₹20,000.00 per month
Benefits:
- Paid sick time
- Paid time off
Schedule: Day shift
Supplemental Pay:
- Commission pay
- Performance bonus
Language:
- Hindi (Preferred)
- English (Preferred)
Work Location: In person