Tele Caller Executive – Green Gate Infotech Private Limited – Full Job Description

Company: Green Gate Infotech Private Limited
Location: Nehru Place, Delhi, Delhi
Job Type: Full-time
Salary: ₹15,000 – ₹25,000 a month

Telecaller Job Description

Department: Sales

Job Summary: We at Green Gate Infotech Pvt. Ltd. are looking for a Telecaller to contribute to our Sales Team. The ideal candidate will be responsible for maintaining strong Customer Relationships, handling inquiries, and closing Sales Deals over calls. A successful Telecaller should have excellent communication and interpersonal skills, with the ability to effectively present our products and services. The role also involves addressing customer queries and resolving any concerns to ensure a positive experience. If you are confident in your ability to engage with customers and drive sales, we invite you to be a part of our growing team.

Responsibilities:

• Making calls to potential customers
• Explaining company services and products
• Maintaining daily call records
• Submitting daily progress reports
• Contacting current and potential clients to inform them regarding the product and service.
• Answering all queries and questions regarding the company and product.
• Understanding customers’ requirements by asking questions and closing the deal.
• Keeping the customer database maintained and updated.
• Taking and processing orders accurately.
• Preserve the company’s reputation by handling grievances.
• Facilitating companies’ sales by going the extra mile and meeting a sales quota.
• Keeping a record of all the sales calls and notes of useful information.

Requirements:

• 1+ years of experience as a telecaller or any similar role.
• Proven track record of successfully achieving the Sales Quota.
• Knowledge of computer programs like CRM and telephone systems.
• Efficient with English.
• Excellent interpersonal and communication skills.
• Excellent negotiation skills and the ability to resolve issues.
• Having done B.Sc/BA will be an advantage.

Qualifications:

• 12th grade or higher education
• Fluent communication skills in the local language
• Basic computer skills

Job Type: Full-time

Pay: ₹15,000.00 – ₹25,000.00 per month

Benefits:

• Paid sick time

Schedule: Day shift

Supplemental Pay:

• Performance bonus
• Quarterly bonus
• Yearly bonus

Language:

• Hindi (Preferred)
• English (Preferred)

Work Location: In person

Expected Start Date: 08/03/2025

Learn more: How to Prepare for Telecaller Jobs