International Voice Process Executive – US Shift – ideal crew technology – Full Job Description
Company: ideal crew technology
Location: Aundh, Pune, Maharashtra
Job Type: Permanent, Full-time
Salary: ₹30,000 – ₹45,000 a month
Title: International Voice Process Executive (US Shift)
Experience: Minimum 6 Month In International Voice Process
Location: Aundh, Pune, Maharashtra
Job Description:
- Customer support
- Handle inbound calls from customers in different countries
- Troubleshoot customer queries and requests
- Manage customer expectations and ensure customer satisfaction
- Document customer interactions for review and follow-up
Communication:
- Have excellent verbal and written communication skills
- Speak quickly and attentively with clients
Problem resolution:
- Address and resolve customer inquiries and issues
Job Types: Full-time, Permanent
Pay: ₹30,000.00 – ₹45,000.00 per month
Benefits:
- Life insurance
- Provident Fund
Schedule:
- Monday to Friday
- Night shift
- US shift
Supplemental Pay:
- Performance bonus
- Yearly bonus
Work Location: In person
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