Telesales Executive – Positron electrotech – Full Job Description

Company: Positron electrotech
Location: Ahmedabad, Gujarat
Job Type: Full-time
Salary: Negotiable

Telesales Executive Job Description

A Telesales Executive generates leads, makes outbound calls to potential customers, understands their needs, and closes sales, while also maintaining customer relationships and meeting sales targets.

Key Responsibilities:

• Generating Leads: Identifying and prospecting potential customers through various methods, including cold calling and research.
• Making Outbound Calls: Reaching out to potential customers to introduce products or services, understand their needs, and qualify leads.
• Closing Sales: Persuading customers to purchase products or services, negotiating terms, and following up on leads.
• Building Customer Relationships: Maintaining ongoing contact with existing customers to build rapport, address concerns, and identify opportunities for upselling or cross-selling.
• Meeting Sales Targets: Consistently achieving or exceeding predetermined sales targets and quotas.
• Customer Service: Providing excellent customer service, answering questions, and resolving issues promptly and professionally.
• Record Keeping: Maintaining accurate records of customer interactions, sales activities, and performance data in a CRM system.
• Product Knowledge: Staying up-to-date with company products, services, and industry trends.
• Collaboration: Working effectively with other sales team members and departments to achieve overall sales goals.
• Following Scripts and Procedures: Adhering to company scripts and procedures during customer interactions.
• Handling Grievances: Addressing customer complaints and concerns in a professional and timely manner.

Skills and Qualifications:

• Excellent Communication Skills: Ability to communicate clearly, persuasively, and professionally on the phone.
• Strong Sales Skills: Proven ability to generate leads, close sales, and build customer relationships.
• Customer Service Skills: Ability to provide excellent customer service and resolve issues effectively.
• Negotiation Skills: Ability to negotiate terms and conditions with customers.
• Time Management Skills: Ability to manage time effectively and prioritize tasks.
• Computer Skills: Proficiency in using CRM software and other relevant computer programs.
• Problem-Solving Skills: Ability to identify and resolve customer issues.
• Ability to work under pressure: Ability to meet deadlines and targets in a fast-paced environment.
• High School Diploma or equivalent: Minimum educational requirement.
• Experience in sales or customer service: Preferred, but not always required.

Job Types: Full-time, Permanent, Fresher

Pay: ₹25,000.00 – ₹35,000.00 per month

Schedule: Evening shift, Night shift

Supplemental Pay: Performance bonus

Language: English (Preferred)

Work Location: In person