Company: Prakhar Software Solutions Pvt Ltd
Location: Gurugram, Haryana
Job Type: Full-time
Salary: Negotiable
Responsibilities
- Inbound Call Handling: Answer incoming calls on the company’s toll-free number in a timely manner. Address customer inquiries, provide product information, and resolve issues efficiently.
- Outbound Calls: Make outbound calls to follow up on pending customer queries, orders, and quotations. Conduct courtesy calls to gather feedback and ensure customer satisfaction.
- Sales Pitch: Deliver engaging sales pitches to potential customers, promoting Print Mark’s products and services. Identify upselling and cross-selling opportunities to maximize sales.
- Customer Relationship Management: Build and maintain positive relationships with customers through clear communication. Maintain accurate records of customer interactions and transactions.
- Targets and Reporting: Achieve weekly and monthly sales targets set by the sales manager. Submit regular reports on call outcomes and customer feedback.
- Product Knowledge: Stay up-to-date on Print Mark’s products and services to effectively address customer inquiries. Participate in training sessions to enhance product knowledge and sales techniques
Job Types: Full-time, Permanent
Pay: ₹20,000.00 – ₹25,000.00 per month
Schedule: Day shift
Fixed shift
Weekend availability
Application Question(s):
- What is your total experience in telecalling or customer service profile ?
- What is your current salary?
- What is your expected salary?
Education: Bachelor’s (Required)
Location: Gurgaon City, Haryana (Required)
Work Location: In person
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