Female Front Office Executive – Mervice Infotech Private Limited – Full Job Description
Company: Mervice Infotech Private Limited
Location: Kolkata, West Bengal
Job Type: Full-time
Salary: ₹15,000 – ₹18,000 a month
Responsibilities:
- Guest/Client Reception: Greet and assist visitors, clients, or guests as they arrive, ensuring a welcoming environment.
- Phone and Email Handling: Answer phone calls, direct them to appropriate departments, and respond to emails professionally.
- Scheduling and Appointments: Schedule appointments, meetings, or interviews as needed, and manage calendars for staff or guests.
- Data Entry and Record Keeping: Maintain accurate records of guests, visitors, or client interactions, including personal information and services used.
- Customer Service: Provide high-quality customer service, address complaints or concerns, and resolve issues in a timely manner.
- Administrative Support: Assist with administrative tasks such as filing, photocopying, and organizing office materials.
- Security and Safety: Ensure proper security protocols are followed, including monitoring visitors and ensuring safe access to premises.
- Inventory Management: Manage supplies like brochures, promotional materials, medicines and office supplies.
- Collaboration with Other Teams: Coordinate with different departments to ensure smooth operations and timely responses to clients or guests’ needs.
Skills Required:
- Strong communication and interpersonal skills
- Organizational and multitasking ability
- Knowledge of office management software (if applicable)
- Problem-solving and conflict resolution skills
- Attention to detail and high level of professionalism
Job Type: Full-time
Pay: ₹15,000.00 – ₹18,000.00 per month
Schedule: Day shift
Morning shift
Experience: Front desk: 1 year (Required)
Work Location: In person
