Front Desk Executive (Female Candidates) – the indian public school – Full Job Description

Company: the indian public school
Location: Dindigul, Tamil Nadu
Job Type: Full-time
Salary: From ₹10,000 a month

Job Title: Front Office Executive

Location: The Indian Public School

Job Purpose: To manage the front desk efficiently, ensuring smooth communication, coordination, and a welcoming experience for visitors, parents, and staff while maintaining a professional image of the school.

Key Responsibilities:

• Reception Management: Greet visitors, parents, and staff with professionalism and warmth. Answer and direct incoming calls to the appropriate departments.
• Visitor Handling: Maintain visitor logs and issue visitor passes. Provide information regarding school programs, events, and admission procedures.
• Communication: Serve as the first point of contact for inquiries via phone, email, or in person. Ensure timely communication between the front office and other departments.
• Administration Support: Assist in scheduling appointments for the management and coordinating meetings. Handle incoming and outgoing mail and courier services.
• Record Maintenance: Maintain accurate records of admissions, attendance, and visitor logs. Keep the front desk organized and ensure that documents are filed correctly.
• Event Coordination: Support school events by coordinating logistical details, sending invitations, and managing RSVPs.
• Crisis Handling: Address emergencies calmly and efficiently while following school protocols. Escalate serious issues to the management promptly.

Qualifications and Skills Required:

• Education: Minimum graduate degree, preferably in administration or related fields.
• Experience: 1–3 years of experience in a front office or customer-facing role.
• Skills: Excellent verbal and written communication skills in English. Proficiency in MS Office and basic knowledge of office management systems. Strong interpersonal skills and ability to handle diverse personalities. Organizational skills and attention to detail.

Key Traits:

• Professional appearance and demeanor.
• Ability to multitask and prioritize work efficiently.
• Proactive, approachable, and customer-focused mindset.
• Confidentiality in handling sensitive information.

Working Hours: As per school timings, with flexibility during events or busy seasons.

Reporting To: Administrative Officer / Principal

Work Environment: The role demands interaction with students, parents, staff, and external stakeholders in a dynamic, educational environment.

Job Type: Full-time

Pay: From ₹10,000.00 per month

Benefits: Life insurance

Schedule: Day shift
Weekend availability

Ability to commute/relocate: Dindigul, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)

Education: Bachelor’s (Preferred)

Experience: total work: 2 years (Required)

Language: English (Required)
any additional language? (Required)