Front Desk Executive – Makashir Diagnostics – Full Job Description
Company: Makashir Diagnostics
Location: Lajpat Nagar, Delhi, Delhi
Job Type: Full-time
Salary: Negotiable
Job Description
Ensuring smooth functioning of the reception area.
Build strong relations with the customers.
Give prompt attention to phone calls, website chats, WhatsApp messages, customer emails.
Deliver reports to the patients.
Provide accurate information about tests, packages, requirements, prices.
Provide regular and timely information to the senior management regarding patient feedback, complaints, areas of improvement, suggestions, latest trends, new initiatives, patient requests.
Co-ordinate with the testing department to ensure timely delivery of the reports to the patients.
Ensure cleanliness and general upkeep of the reception area.
Pleasing personality and friendly attitude.
Adhere to company values and ethics.
Experience Required: 5-6 years
Location: Lajpat Nagar 4, New Delhi
Salary: As per industry standards