Front Desk Executive – Unique Properties – Full Job Description

Company: Unique Properties
Location: Baner, Pune, Maharashtra
Job Type: Full-time
Salary: ₹25,000 – ₹30,000 a month

Company Overview: Unique Properties is a leading real estate organization committed to providing exceptional real estate services to our clients. We specialize in residential and commercial properties, offering a wide range of real estate solutions to meet our clients’ diverse needs. We are seeking a motivated and professional Guest Relation Executive/Front Desk Executive to join our team at Baner Pashan Link Road location to manage the Front Desk. The Front Desk Executive plays a pivotal role in providing a positive first impression to our clients and visitors, as well as offering administrative support to various departments within the organization. The ideal candidate should be courteous, organized, and capable of handling various tasks efficiently.

Key Responsibilities:

• Front Desk Management:
  • Greet and welcome clients, visitors, and vendors with a friendly and professional demeanour.
  • Answer and direct incoming calls to the appropriate department or personnel.
  • Maintain a neat and organized front desk area.
  • Ensure a pleasant and welcoming atmosphere in the reception area.
• Visitor Assistance:
  • Register and guide visitors to their respective appointments or meetings.
  • Provide basic information about the company and its services.
  • Assist clients with inquiries, brochures, and general information.
  • Assist clients to AV Room for project videos, showing sample flat whenever needed and requested by Sales Executives during peak hours.
• Administrative Support:
  • Assist various departments with administrative tasks such as data entry, document preparation, and filing.
  • Manage incoming and outgoing mail, packages, and deliveries.
  • Maintain and update contact lists, office supplies, and inventory.
  • Accurate site billing of labour and any other agencies to ensure timely and transparent payment processing.
  • Regular checks to verify the accuracy of CP invoices.
  • Maintaining Petty Cash Expenses.
  • Registering new employees on biometric and sharing data to HR on weekly basis.
  • Co-ordinating with booked clients for agreement copy and receipts.
• Appointment Scheduling:
  • Schedule appointments and meetings for team members.
  • Coordinate conference room bookings and ensure meeting spaces are prepared.
• Communication:
  • Relay messages promptly and accurately to the appropriate personnel.
  • Monitor and respond to emails and inquiries directed to the general company email address.
• Security:
  • Monitor access to the premises and ensure visitor compliance with security procedures.
  • Report any suspicious or unauthorized activities to the appropriate authorities.
• Maintain Records:
  • Maintain visitor logs, access control records, and other relevant documentation.

Qualifications:

• U.G or any Graduation; additional education or certification is a plus.
• Proven experience as a Front Desk Executive or similar role in a professional environment.
• Excellent communication skills, both written and verbal.
• Strong organizational and multitasking abilities.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Exceptional customer service skills.
• Professional appearance and demeanour.
• Ability to handle sensitive and confidential information with discretion.

Job Location: Baner Pashan Link Road Project (Nr. Star Bazzar)

Job Type: Full-time

Pay: ₹25,000.00 – ₹30,000.00 per month

Schedule: Day shift

Language:

• English (Preferred)
• Hindi (Preferred)

Work Location: In person