Front Desk Receptionist & Customer Support Executive – Hexamed Healthcare Services LLP – Full Job Description
Company: Hexamed Healthcare Services LLP
Location: Jammu, Jammu and Kashmir
Job Type: Full-time
Salary: ₹10,000 – ₹18,000 a month
Job Description:
- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Taking calls with customers for appointments, inquiries, complaints, and feedback.
- Monitoring the work of self and of the team.
- Essential travel based on the travel plan submitted to management.
- Understanding about company’s business ethics and work processes for better communication with clients.
Job Type: Full-time
Pay: ₹10,000.00 – ₹18,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Schedule: Day shift
Supplemental Pay:
- Overtime pay
- Yearly bonus
Education: Bachelor’s (Preferred)
Experience:
- Nursing: 1 year (Preferred)
- Total work: 1 year (Preferred)
Language: English (Preferred)
License/Certification: Nursing License (Preferred)
Work Location: In person
