Front Desk Receptionist – Mittal Brothers Pvt Ltd – Full Job Description
Company: Mittal Brothers Pvt Ltd
Location: Baner, Pune, Maharashtra
Job Type: Permanent, Full-time
Salary: ₹10,000 – ₹18,000 a month
Position Summary: We are looking for an energetic, professional, and highly motivated individual to join our team as a Front Desk Executive. This dual-role position combines front desk administration duties with pre-sales responsibilities, providing excellent customer service and assisting with the sales pipeline. The ideal candidate will be the first point of contact for visitors and callers while actively supporting the sales team by generating leads, qualifying prospects, and setting up meetings.
Key Responsibilities:
Front Desk Responsibilities:
- Greet and welcome visitors in a friendly, professional, and efficient manner.
- Manage incoming calls, directing them to the appropriate department, and taking messages as needed.
- Maintain a well-organized and tidy reception area to create a welcoming environment.
- Receive and sort incoming mail and deliveries.
- Ensure that necessary stationery, forms, and supplies are stocked and available.
- Address customer complaints and inquiries, ensuring prompt and accurate responses.
- Schedule meetings for clients with senior management.
- Maintain the attendance register and track employee attendance.
- Keep records of inventory and update files as required.
- Monitor daily inventory costs and record them in designated ledgers.
- Oversee housekeeping staff and ensure cleanliness and orderliness throughout the site.
- Handle general administrative duties, including filing, scheduling appointments, managing office supplies, and ensuring smooth daily operations.
- Manage visitor logs and ensure compliance with company policies regarding guest access.
- Stationery and housekeeping records and inventory management.
- Fill and maintain visitor forms and records.
- Maintain CP and client visit data.
- Coordinate with the site head and the entire sales team.
- Maintain all checklists.
- Daily reports to the head office.
Job Types: Full-time, Permanent
Pay: ₹10,000.00 – ₹18,000.00 per month
Schedule: Day shift
Experience: total work: 1 year (Preferred)
Work Location: In person