Front Desk Receptionist – Stokastra – Full Job Description

Company: Stokastra
Location: Ambala, Haryana
Job Type: Permanent, Full-time
Salary: ₹10,325.50 – ₹18,630.45 a month

Job Summary: Stokastra, a leading firm, is seeking a dedicated and professional Front Office Executive to be the face of our organization. This pivotal role involves providing comprehensive administrative support, meticulously managing front-desk operations, skillfully assisting with client communications, and ensuring the smooth running of daily office activities. We are looking for an ideal candidate who is not only well-organized and courteous but also exceptionally capable of managing multiple tasks in a fast-paced environment.

Key Responsibilities:

• Client Interaction & Reception:
• Greet visitors and clients in a friendly and professional manner.
• Handle all incoming calls and direct them to the appropriate departments.
• Maintain a visitor log and ensure that guests are welcomed and attended to.
• Administrative Support:
• Assist with managing appointments, meetings, and conference room schedules.
• Coordinate internal communication and ensure timely dissemination of important information.
• Organize office supplies and ensure the office environment is clean and orderly.
• Handle the preparation and distribution of internal communications, memos, and reports.
• Document Management:
• Maintain and manage office documentation, including files, records, and forms.
• Prepare and manage documentation related to client meetings, transactions, and other related activities.
• Help in the preparation of presentation materials and reports for senior management.
• Customer Service:
• Handle inquiries related to Stokastra’s services and direct them to the relevant departments.
• Provide excellent customer service by addressing client issues and concerns promptly and professionally.
• Coordination:
• Act as a liaison between clients and various departments to ensure a smooth workflow.
• Assist with coordination of events, training sessions, and workshops as required.
• Support HR and Admin teams with tasks like onboarding new employees, organizing office events, and maintaining attendance records.

Requirements:

• Bachelor’s degree in Business Administration, Management, or related field (preferred).
• 2+ years of experience in front office or customer service roles (experience in finance or related industry is a plus).
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
• Strong communication and interpersonal skills.
• Excellent organizational skills and attention to detail.
• Ability to manage multiple tasks and prioritize effectively.
• Positive attitude, professional demeanor, and ability to work in a team environment.
• Knowledge of stock market operations or investment services is a plus but not required.

Job Types: Full-time, Permanent

Pay: ₹10,325.50 – ₹18,630.45 per month

Schedule: Day shift

Work Location: In person

Expected Start Date: 31/03/2025

Keywords: Front Office Executive, Administrative Support, Client Communication, Reception, Stokastra, Customer Service, Office Management, Finance, Stock Market