Front Desk Receptionist – VICTOUS LIFESCIENCES PRIVATE LIMITED – Full Job Description

Company: VICTOUS LIFESCIENCES PRIVATE LIMITED
Location: Bengaluru, Karnataka
Job Type: Fresher, Full-time
Salary: ₹13,000 – ₹14,000 a month

Job Title: Front Office Assistant / Front Desk Receptionist

Job Summary: The Front Office Assistant is the first point of contact for visitors, clients, and customers. This role requires excellent customer service, strong organizational skills, and the ability to manage administrative tasks efficiently. The Front Office Assistant ensures smooth day-to-day operations and enhances the company’s image through professional interaction with guests, employees, and management.

Key Responsibilities:

• Greeting Visitors & Clients: Welcome visitors, clients, or customers with a professional and friendly demeanor. Direct them to the appropriate person or department.
• Phone & Email Communication: Answer phone calls and emails, screen calls, take messages, and forward information as necessary.
• Scheduling & Appointments: Manage appointments and schedules for executives or staff. Coordinate meeting rooms, and ensure that all necessary materials are prepared.
• Administrative Support: Perform administrative tasks such as filing, data entry, managing office supplies, and handling incoming/outgoing mail.
• Customer Service: Address and resolve customer inquiries or concerns, ensuring satisfaction. Assist in resolving conflicts or issues that arise in the office.
• Office Organization: Maintain the cleanliness and organization of the front office area. Ensure that office equipment and supplies are available and functional.
• Security: Monitor office security protocols, such as visitor check-ins, issuing visitor passes, and maintaining records.
• Coordination: Coordinate with other departments to facilitate smooth office operations. Assist with special projects or tasks as needed.

Skills & Qualifications:

• Communication Skills: Strong verbal and written communication skills to interact effectively with visitors, customers, and staff.
• Customer Service: Excellent customer service skills, with the ability to resolve issues and maintain a positive image for the company.
• Organizational Skills: Ability to prioritize and handle multiple tasks simultaneously in a fast-paced environment.

Job Types: Full-time, Fresher

Pay: ₹13,000.00 – ₹14,000.00 per month

Schedule: Day shift

Work Location: In person

Expected Start Date: 27/03/2025