Front Office Executive – Chaithanya Granite & Marble, Edappally – Full Job Description

Company: Chaithanya Granite & Marble, Edappally
Location: Edapally, Kochi, Kerala
Job Type: Full-time
Salary: ₹14,000 – ₹18,000 a month

We’re seeking a skilled and friendly Front Office Executive to join our team. You will manage the front desk at our Showroom. Thus, as the first point of contact for our customers, you will play a critical role in creating a welcoming environment and providing excellent customer service. In this role, you are expected to handle administrative tasks and support other departments in everyday chores.

Your Role

• Handle the front desk and maintain visitor records.
• Create a welcoming, professional environment for clients and customers.
• Manage administrative chores and organizational tasks.

Your Tasks

• Greeting and welcoming clients, customers and visitors courteously and professionally.
• Understand the customer and their requirements.
• Directing them to the appropriate staff member/department.
• Handling incoming calls and customer issues.
• Assist with the organization of events and conferences

Required skills and qualifications

• Bachelor’s degree in any field.
• Excellent communication and interpersonal skills.
• Ability to prioritise tasks and great organisational capabilities.
• Competency in managing time and solving everyday problems.
• Customer-oriented mindset with a passion for providing exceptional service.
• Fluency in English, Hindi, and at least one other regional language.

Preferred skills and qualifications

• 2-3 years of experience in a similar job or other customer-facing roles.
• Proficiency in using computers and other office equipment.
• Willingness to work in a fast-paced environment with multitasking ability.
• Basic knowledge of Microsoft Office (MS Word and MS Excel).

Job Type: Full-time
Pay: ₹14,000 – ₹18,000 per month
Age: 22 or above (Female)
Timing : 09:30am to 06:30pm
Schedule: Day shift
Supplemental Pay: Yearly bonus

Job Type: Full-time
Pay: ₹14,000.00 – ₹18,000.00 per month
Schedule: Day shift
Supplemental Pay: Yearly bonus
Experience: total work: 1 year (Preferred)
Customer service: 2 years (Required)
Language: English (Preferred)
Work Location: In person