Front Office Executive – eFloz IT Services – Full Job Description
Company: eFloz IT Services
Location: Tirunelveli, Tamil Nadu
Job Type: Permanent, Fresher, Full-time
Salary: ₹7,500 – ₹10,000 a month
We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance.
The ideal candidate with a balanced demeanor that exudes warmth and approachability while ensuring tasks are handled with responsibility and adherence to standards, also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential. The goal is to make guests and visitors feel comfortable and valued while on our premises. Also, have to manage team members.
Responsibilities:
- Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
- Greet and welcome guests
- Answer questions and address complaints
- Answer all incoming calls and redirect them or keep messages
- Staff Management
- Prepare outgoing mail by drafting correspondence, securing parcels etc.
- Check, sort and forward emails
- Monitor office supplies and place orders when necessary
- Keep updated records and files
- Monitor office expenses and costs
- Take up other duties as assigned (travel arrangements, schedules etc.)
Requirements and Skills:
- Proven experience as front desk representative, agent or relevant position
- Familiarity with office machines (e.g. fax, printer etc.)
- Knowledge of office management and basic bookkeeping
- Proficient in English (oral and written)
- Basic knowledge of Accounts
- Strong communication skills and people skills
- Good organizational skills and multi-tasking abilities
- Problem-solving skills
- Customer service orientation
- Basic Graduation; additional qualifications will be a plus
Job Types: Full-time, Permanent, Fresher
Pay: ₹7,500.00 – ₹10,000.00 per month
Schedule: Day shift
Education: Bachelor’s (Preferred)
Experience: total work: 1 year (Required)
Language: English (Preferred)
Work Location: In person
Expected Start Date: 25/04/2025
