Front Office Executive – Hotel Mumbai House – Full Job Description
Company: Hotel Mumbai House
Location: Malad, Mumbai, Maharashtra
Job Type: Full-time
Salary: Negotiable
Hotel Front Desk Responsibilities:
- Checking guests in and out.
- Receiving and managing reservations made online and telephonically.
- Verifying guests’ payment methods during check-in.
- Assigning rooms to guests and informing them of any specials offered by the hotel.
- Organizing transport services for guests at their request.
- Providing guests with information about the hotel.
- Keeping abreast of attractions that may be of interest to guests.
- Serving as a host at conferences, and ensuring that all relevant preparations are made for the event.
Hotel Front Desk Requirements:
- High school qualification or equivalent.
- Previous hospitality experience (minimum 3 years)
- Strong written and verbal communication skills.
- Well-presented and professional appearance.
- Competency with Microsoft Office.
- Ability to learn on the job.
- Excellent customer service skills.
- Must have flexible hours.
Job Type: Full-time
Benefits:
- Food provided
- Leave encashment
- Paid sick time
Schedule: Rotational shift
Experience: total work: 2 years (Preferred)
Work Location: In person
