Front Office Executive – MAK Enterprise (House) India Pvt Ltd – Full Job Description
Company: MAK Enterprise (House) India Pvt Ltd
Location: Bangalore Urban District, Karnataka
Job Type: Full-time
Salary: ₹15,000 – ₹18,000 a month
Responsibilities:
- Greet guests with a smile and a warm welcome.
- Handle check-ins, check-outs, and online bookings (booking management).
- Assist guests with inquiries and provide necessary information (guest services).
- Maintain reservation records and manage hotel management software.
- Respond professionally to emails and guest inquiries.
- Collect and manage guest reviews.
- Work efficiently for 11-12 hours per shift.
- Ensure a polite and professional approach to guest communication (customer communication).
Requirements:
- Fluency in English (Speaking & Writing) (language proficiency).
- Knowledge of hotel management software & computer skills.
- Experience in handling online bookings and emails (online booking experience).
- Good communication skills & customer service skills.
- Ability to work hard and adapt to long shifts (shift work).
- Prior experience in hotel front desk operations is a plus (hotel experience).
Job Type: Full-time
Pay: ₹15,000.00 – ₹18,000.00 per month (salary)
Benefits:
- Commuter assistance (commuter benefits)
- Food provided
- Health insurance (health benefits)
Schedule: Rotational shift (flexible schedule)
Work Location: In person (on-site)
