Front Office Executive (Male) – Star Kids Children’s Hospital – Full Job Description

Company: Star Kids Children’s Hospital
Location: Dindigul, Tamil Nadu
Job Type: Full-time
Salary: ₹12,000 – ₹15,000 a month

Manages the front desk, handles patient interactions, schedules appointments, maintains records, and assists with administrative tasks, ensuring smooth operations and a positive patient experience.

Key Responsibilities:

• Patient Interaction:
  • Welcoming patients and visitors, providing information, and answering inquiries.
  • Assisting patients with filling out forms and gathering necessary information.
  • Maintaining a positive and professional demeanor to ensure patient satisfaction.
• Appointment Scheduling:
  • Scheduling and managing patient appointments, ensuring efficient use of hospital resources.
  • Managing patient check-in and check-out procedures.
• Record Keeping:
  • Maintaining accurate patient records, including medical history, insurance information, and contact details.
  • Ensuring confidentiality of patient information.
• Administrative Tasks:
  • Answering phones, taking messages, and directing calls to the appropriate departments.
  • Handling billing and payment inquiries, processing insurance claims.
  • Performing general clerical duties, such as filing, photocopying, and data entry.
• Other Duties:
  • Maintaining a clean and organized reception area.
  • Managing office supplies and equipment.
  • Coordinating with other departments to ensure smooth operations.

Skills and Qualities:

• Excellent communication and interpersonal skills.
• Strong organizational and time management skills.
• Ability to multitask and prioritize tasks effectively.
• Proficiency in computer skills and relevant software.
• Knowledge of medical terminology and hospital procedures.
• Ability to handle stressful situations and maintain composure.
• Customer service skills and a positive attitude.

Job Type: Full-time
Pay: ₹12,000.00 – ₹15,000.00 per month
Benefits:

• Health insurance
• Paid sick time
• Paid time off
• Provident Fund

Schedule: Rotational shift
Supplemental Pay: Yearly bonus
Work Location: In person
Application Deadline: 31/03/2025
Expected Start Date: 01/04/2025