Front Office Executive (Receptionist) – MJR EDUCATIONS PVT LTD – Full Job Description
Company: MJR EDUCATIONS PVT LTD
Location: Tirunelveli, Tamil Nadu
Job Type: Full-time
Salary: ₹8,000 – ₹15,000 a month
Job Title: Receptionist (Female Candidate Only)
Job Overview: As a Receptionist, you will be the first point of contact for our company. You will be responsible for providing excellent customer service, handling a variety of administrative tasks, and ensuring smooth daily operations of the front office.
Key Responsibilities:
- Greeting Visitors: Welcome guests as they arrive and direct them to the appropriate person or department.
- Answering Phones: Answer incoming phone calls, provide information, and route calls to the appropriate staff member.
- Handling Mail: Sort, deliver, and dispatch incoming and outgoing mail and packages.
- Scheduling Appointments: Maintain and update appointment schedules for staff, arrange meetings, and confirm appointments.
- Administrative Support: Assist with office tasks such as filing, data entry, and preparing documents.
- Maintaining Office Appearance: Ensure the front desk and reception area are clean, organized, and presentable at all times.
- Customer Service: Address customer inquiries and provide general information or direct them to the correct department.
- Managing Office Supplies: Track inventory of office supplies and reorder as necessary.
- Managing the Switchboard: Operate the company’s telephone system and manage multiple lines efficiently.
- Other Duties: Support other administrative and clerical tasks as needed by management.
Skills & Qualifications:
- Education: High school diploma or equivalent required; additional certification in office administration is a plus.
- Experience: Prior experience in a receptionist, customer service, or administrative role is preferred.
- Communication Skills: Excellent verbal and written communication skills.
- Organizational Skills: Ability to manage multiple tasks and prioritize effectively.
- Technology Skills: Proficiency in using office software (e.g., Microsoft Office, Google Suite) and basic office equipment (e.g., phone systems, fax machines).
- Professionalism: A friendly, approachable demeanor with a professional appearance.
Work Environment: Typically works in an office setting, either in person or at a remote reception desk. Must be able to work at a front desk and handle customer interactions with a positive attitude. May require occasional overtime during busy periods or events.
Job Type: Full-time
Pay: ₹8,000.00 – ₹15,000.00 per month
Schedule: Day shift
Supplemental Pay: Performance bonus
Work Location: In person