Front office executive – Santamonica Study Abroad Pvt Ltd – Full Job Description

Company: Santamonica Study Abroad Pvt Ltd
Location: Kottayam, Kerala
Job Type: Full-time
Salary: ₹12,000 – ₹15,000 a month

Job Title: Front Office Executive (Only Female)

Location: Pala

Reception & Customer Service:

• Greet and assist students, parents, and visitors who come to the office or contact the organization.
• Provide general information about study abroad opportunities, services offered, and the application process.

Manage Inquiries:

• Respond to phone calls, emails, and messages promptly and professionally.
• Direct inquiries to the appropriate department or team member as needed.

Appointment Scheduling:

• Schedule consultations, information sessions, and meetings with counselors or consultants.
• Ensure that all appointments are well-coordinated and prepared for.

Documentation & Filing:

• Maintain and organize student records, applications, and other relevant documents in an orderly manner.
• Ensure the privacy and confidentiality of sensitive information.

Office Administration:

• Assist with general office tasks, including maintaining office supplies, managing the front desk area, and ensuring the office environment is clean and organized.

Job Type: Full-time

Pay: ₹12,000.00 – ₹15,000.00 per month

Schedule: Day shift

Work Location: In person