Receptionist and telecaller – CAD Desk – Full Job Description
Company: CAD Desk
Location: Mehdipatnam, Hyderabad, Telangana
Job Type: Permanent, Fresher, Full-time
Salary: ₹8,343.35 – ₹18,000.00 a month
Job Overview: We are looking for an enthusiastic and friendly Telecaller/Receptionist Executive to join our team at CADDESK.
The ideal candidate will be responsible for engaging with potential and current students, answering inquiries, and providing valuable guidance regarding courses and classes. This position also involves scheduling classes and creating batches based on student availability.
Roles & Responsibilities:
- Make outbound calls to potential students, explain the courses, and assist them in their enrollment process.
- Counsel students about the various educational programs offered by CADDESK.
- Provide accurate information on course structures, timings, and fees to interested students.
- Assign classes and create batches based on student preferences and availability.
- Ensure smooth communication between the students and the institute for class schedules, batch changes, and any queries they may have.
- Maintain a record of all student interactions, both in person and via phone.
- Provide front desk support, greeting visitors and answering phone calls.
- Handle general administrative tasks as required.
Skills & Qualifications:
- Strong communication skills (both verbal and written).
- Excellent interpersonal and customer service skills.
- Ability to multitask and manage time effectively.
- Good knowledge of office software (MS Word, Excel).
- Previous experience in telecalling, reception, or customer support is a plus, but not required.
- Friendly and approachable demeanor with a passion for helping students.
Why Join Us?
- Competitive salary up to ₹18,000 per month.
- Opportunity to work in a dynamic and growing company.
- A supportive and professional work environment.
Job Types: Full-time, Permanent, Fresher
Pay: ₹8,343.35 – ₹18,000.00 per month
Benefits: Health insurance
Schedule: Day shift
Language: Hindi (Preferred) English (Preferred)
Work Location: In person