Reservation Executive/ Senior Executive – Kish Hospitality Consultant – Full Job Description

Company: Kish Hospitality Consultant
Location: Goa, Goa
Job Type: Permanent, Full-time
Salary: ₹2,40,000 – ₹4,80,000 a year

Job Description: Reservations Executive/Senior Executive

Our client, a Boutique Hotel Marketing Company, offers Sales, Marketing & Reservations services to standalone boutique Resorts. Specializing in this niche segment, Red Coral has been operating successfully for the last 10 years and is currently supporting a handpicked portfolio of 21 Resorts across India. This position is for the Goa Office in Panjim. Candidates based out of Goa who can travel to the office in Panjim should apply.

Location: Goa Office, Panjim-403002

Role Description:

• Managing Voice, Email & WhatsApp enquiries for Hotel Reservations.
• End-to-end enquiry management till conversion/closure.
• Room inventory management on CRS & Channel Manager.
• Managing TA & OTA bookings.
• Maintaining enquiry database.

Qualifications:

• Fluent in spoken English and Hindi.
• Good in written English.
• Discipline and hard-working individual who is pursuing learning and career growth.
• Past experience in hotel reservations/travel reservations/hotel front desk.
• IT savvy with good knowledge of MS office.

Timings:

• Reservation office operates from 9 AM-9 PM (in 3-4 shifts) all 7 days.
• Each shift is a 9 hr shift i.e., 9 AM -6 PM, 10 AM-7 PM, 11 AM -8 PM, 12 PM-9 PM. Any shift can be assigned.
• One off per week.
• Saturdays & Sundays are work from home for members who do not have off on these days.
• Over all 24 Leaves in a year (EL/CL/SL) and 10 restricted holidays.

Salary & Benefits:

• Salary ranges between 2.4 Lacs-4.8 Lacs per annum depending on past experience and skill.
• Cell phone reimbursement
• Flexible schedule
• Food provided
• Paid time off
• Overtime pay
• Performance bonus
• Yearly bonus

How to Apply:

If you’re a motivated and experienced sales professional looking to join a leading hospitality consulting firm.

To apply, please send your resume and cover letter to mail to: [email protected]
WhatsApp: 8669574085
Call: 9067930661

Only shortlisted candidates will be contacted for an interview.

Job Types: Full-time, Permanent

Pay: ₹240,000.00 – ₹480,000.00 per year

Schedule:

• Day shift
• Evening shift
• Morning shift
• Night shift
• Rotational shift

Supplemental Pay:

• Overtime pay
• Performance bonus
• Yearly bonus

Education: Bachelor’s (Required)

Experience:

• Front Office: 2 years (Required)
• Hotel Reservation: 3 years (Required)
• Sales management: 2 years (Preferred)
• Reservation Executive: 3 years (Required)

Language:

• English (Required)
• Hindi (Required)
• Konkani (Preferred)

Shift availability: Day Shift (Preferred)

Willingness to travel: 50% (Required)

Work Location: In person