Senior Front Office Executive – SILVER STONE PARK RESORTS – Full Job Description
Company: SILVER STONE PARK RESORTS
Location: Kovilpatti, Tamil Nadu
Job Type: Permanent, Full-time
Salary: ₹15,000 – ₹25,000 a month
We are looking for a friendly, professional, and customer-focused Hotel Receptionist to join our team at Silverstone Park Resort.
The ideal candidate will be the first point of contact for our guests and play a key role in ensuring a pleasant and seamless stay.
Key Responsibilities:
- Greet and welcome guests with a warm and professional attitude.
- Manage check-ins and check-outs efficiently.
- Handle reservations via phone, email, and online booking systems.
- Provide information about hotel services, amenities, and local attractions.
- Address guest inquiries, requests, and complaints in a timely manner.
- Process payments and maintain accurate billing records.
- Coordinate with housekeeping and other departments to ensure guest satisfaction.
- Maintain a neat and organized front desk area.
Qualifications & Requirements:
- High school diploma or equivalent; hospitality-related certification is a plus.
- Previous experience in hotel reception or customer service preferred.
- Strong communication and interpersonal skills.
Benefits:
- Competitive salary and performance-based incentives.
- Staff discounts on hotel services and dining.
- Career growth opportunities in the hospitality industry.
- Friendly and supportive work environment.
Job Types: Full-time, Permanent
Pay: ₹15,000.00 – ₹25,000.00 per month
Benefits:
- Food provided
- Health insurance
- Paid time off
- Provident Fund
Schedule:
- Day shift
- Morning shift
- Rotational shift
Work Location: In person
