Call Center Executive – Pachouli Wellness Clinic – Full Job Description
Company: Pachouli Wellness Clinic
Location: Delhi, Delhi
Job Type: Permanent, Fresher, Full-time
Salary: ₹20,000 – ₹25,000 a month
Job Description:
- Doing outbound calls to customers and clients.
- Identify the needs of customers, resolve issues, and provide solutions.
- Upsell other services wherever possible.
- Ensure you follow the customer service script provided by the company for uniformity.
- Also, be well-read on company policies and the website for FAQs or policy related answers.
- Maintain good customer relations.
- Meet personal targets and work towards meeting team targets.
- Maintain records of the conversations with the customer and analyze the data.
- Write and submit timely reports on performance, targets, and customer queries.
Requirements:
- Graduated high school, but a bachelor’s degree is preferred.
- Prior experience with customer service and call centers in relevant job roles.
- Good knowledge of CRM practices and systems.
- Customer-oriented attitude with professionalism.
- Strong multitasking, time management, and target achieving skills.
- Excellent communication and listening skills with good command over the English language.
Job Types: Full-time, Permanent, Fresher
Pay: ₹20,000.00 – ₹25,000.00 per month
Benefits: Paid sick time
Schedule: Day shift, Evening shift, Morning shift, Rotational shift
Supplemental Pay: Performance bonus
Ability to commute/relocate: Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)
Education: Bachelor’s (Preferred)
Experience: Call center: 2 years (Required)
Language: English (Preferred)
Work Location: In person
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