Chat and Tele Sales Executive (WFH) – MedicalCertificate.in – Full Job Description

Company: MedicalCertificate.in
Location: Remote
Job Type: Contractual / Temporary
Salary: ₹10,000 – ₹16,000 a month

Responsibilities:

• Initiate outbound calls to prospective customers to introduce our products/services and generate sales leads.
• Answer incoming calls and respond to online chat inquiries promptly and professionally.
• Provide product information, pricing details, and answer any questions or concerns that customers may have.
• Utilize effective sales techniques to close deals and achieve sales targets.
• Maintain accurate records of customer interactions and transactions using our CRM system.
• Follow up with leads and prospects via phone calls or emails to nurture relationships and encourage repeat business.
• Collaborate with the sales team to identify opportunities for upselling or cross-selling products/services.
• Stay updated on product knowledge, industry trends, and competitor offerings to effectively position our products/services in the market.
• Adhere to company policies and procedures regarding sales activities, customer service standards, and data security.
• Participate in training sessions and professional development opportunities to enhance sales and communication skills.

Qualifications:

• Previous experience in telesales, customer service, or a related field is preferred.
• Excellent verbal and written communication skills.
• Strong interpersonal skills with the ability to build rapport with customers.
• Proven track record of meeting or exceeding sales targets.
• Ability to work independently and as part of a team in a fast-paced environment.
• Proficiency in using CRM software and other sales tools.
• Flexible schedule with the ability to work evenings and weekends if required.
• High school diploma or equivalent; additional education or certification in sales or customer service is a plus.

Job Type: Contractual / Temporary
Contract length: 6 months
Pay: ₹10,000.00 – ₹16,000.00 per month
Benefits:

• Work from home

Schedule:

• Day shift
• Evening shift
• Morning shift
• Rotational shift

Supplemental Pay:

• Performance bonus

Application Question(s):

• Do you have a laptop and internet connection?

Experience:

• Sales: 1 year (Required)

Language:

• Hindi (Required)
• English (Required)

Work Location: Remote
Expected Start Date: 07/04/2025

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