Front Desk & Admin Executive – 1 Stop Solution – Full Job Description

Company: 1 Stop Solution
Location: Kanjurmarg, Mumbai, Maharashtra
Job Type: Permanent, Full-time
Salary: ₹15,000 – ₹20,000 a month

Job Title: Front Desk & Administrative Support Associate

Location: [Company Location – In Person]

Job Type: Full-time, Permanent

Salary: ₹15,000.00 – ₹20,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Schedule: Day shift

Supplemental Pay:

• Performance bonus
• Yearly bonus

Key Responsibilities:

Front Desk Management:

• Greet and welcome visitors in a professional and friendly manner.
• Answer, screen, and forward incoming phone calls.
• Maintain the reception area, ensuring it is tidy and presentable.
• Manage the visitor logbook and issue visitor badges.

Administrative Support:

• Provide administrative support to the operations team and other departments as needed.
• Manage calendars and schedule appointments and meetings.
• Prepare and distribute correspondence, memos, and forms.
• Assist in the preparation of regularly scheduled reports.
• Monitor office supplies and place orders when necessary.
• Coordinate with vendors and service providers.

Customer Service:

• Handle customer inquiries and provide information about company products or services.
• Address and resolve customer complaints in a professional manner.
• Ensure customer satisfaction by providing high-quality service.

Record Keeping:

• Maintain accurate records of office activities and operations.
• Organize and maintain files and databases in a confidential manner.
• Update and maintain office policies and procedures.

Event Coordination:

• Assist in planning and organizing company events, meetings, and conferences.
• Coordinate logistics for meetings, including room setup, catering, and equipment.

Qualifications:

• Education: Any Graduate (Bachelor’s Preferred)
• Experience: Minimum of 2 years of experience in a similar role, preferably in operations or administrative support.

Skills:

• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Ability to handle sensitive and confidential information with discretion.
• Customer service-oriented with a professional demeanor.
• Strong problem-solving skills and attention to detail.
• Languages: English (Preferred), Hindi (Preferred)