Front Office Executive (Receptionist) – Ilara Hotel and spa – Full Job Description

Company: Ilara Hotel and spa
Location: Navalur, Tamil Nadu
Job Type: Full-time
Salary: ₹20,000 – ₹25,000 a month

Tandoori Tamashaa, a flagship dining destination under the Ilara Hotels and SPAs brand, is seeking a dynamic and experienced Front Office Executive.

We are seeking a highly organized and professional Front Office Executive to be the first point of contact for our guests and visitors. The ideal candidate will provide exceptional customer service, manage front desk operations, and perform administrative tasks with accuracy and efficiency.

Key Responsibilities:

• Greet and Welcome Guests: Provide a warm and professional welcome to guests, visitors, and clients.
• Manage Front Desk Operations: Answer and direct phone calls, respond to emails, and handle guest inquiries.
• Administrative Tasks: Perform administrative duties such as data entry, filing, and record-keeping.
• Appointments and Reservations: Manage appointments, reservations, and bookings for guests and clients.
• Customer Service: Provide exceptional customer service, resolve issues promptly, and ensure guest satisfaction.
• Maintain Reception Area: Ensure the reception area is clean, organized, and well-maintained.
• Handle Mail and Packages: Receive, sort, and distribute mail and packages.
• Maintain Confidentiality: Handle sensitive and confidential information with discretion.

Requirements:

• Education: High school diploma or equivalent required.
• Experience: Previous experience as a receptionist or in a related role preferred.
• Skills:
  • Excellent communication and customer service skills.
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook).
  • Ability to work in a fast-paced environment and prioritize tasks.
  • High level of organization and attention to detail.
• Availability: Ability to work flexible hours, including evenings and weekends (if required).

Working Conditions:

• Physical Demands: Sitting for long periods, occasional standing and walking.
• Work Environment: Fast-paced office environment with frequent guest interactions.

What We Offer:

• Competitive salary and performance-based incentives.
• Opportunities for career growth within the Ilara Hotels and SPAs brand.
• A supportive and inclusive work environment.
• Discounts on dining and hotel stays within our properties.

How to Apply:

Interested candidates can submit their resume and cover letter to [email protected] with the subject line “Front Office Executive Application – Tandoori Tamashaa.”

Phone Number: 8921796402 – LINI ANTONY ( HR )

Join Tandoori Tamashaa and be part of an exciting culinary journey that celebrates authentic Tandoor flavours with a modern twist!

Job Type: Full-time

Pay: ₹20,000.00 – ₹25,000.00 per month

Benefits: Food provided
Provident Fund

Schedule: Rotational shift

Supplemental Pay: Performance bonus

Work Location: In person