Call Centre Executive – Aastha Hospital – Full Job Description

Company: Aastha Hospital
Location: Tilak Nagar, Delhi, Delhi
Job Type: Full-time
Salary: ₹18,000 – ₹25,000 a month

Job Description:

• Call Centre Management: Managing day-to-day operations of the call centre, including call volume monitoring, call queue management, lead capturing etc.
• Patient Interaction
• Quality Assurance
• Data Entry
• Call routing
• Complaint Resolution
• System Management
• SEO Optimisation
• Social Media Marketing
• Paid Advertising
• Analytics and Reporting

Qualification: 10+2. Preference shall be given to candidate with three or more years of experience as a call centre team leader for a multispeciality hospital.

Job Type: Full-time

Pay: ₹18,000.00 – ₹25,000.00 per month

Benefits: Health insurance

Schedule: Day shift
Rotational shift

Education: Higher Secondary(12th Pass) (Required)

Experience:
total work: 3 years (Required)
Call centre executive in a multispeciality hospital: 3 years (Required)

Language: English (Required)

Work Location: In person

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