Customer Care Executive – GROW HOPES – Full Job Description
Company: GROW HOPES
Location: Mansarovar, Jaipur, Rajasthan
Job Type: Full-time
Salary: Negotiable
Job Title: Customer Service Representative
Job Type: Full-time, Regular / Permanent, Fresher
Location: Mansarovar
Salary Range: ₹23,000.00 – ₹32,000.00 per month (₹288,000.00 – ₹384,000.00 per year)
Job Description: As a Customer Service Executive, you will be the frontline representative providing top-notch customer service and support to our international clientele. Whether you’re a seasoned professional or a fresh graduate, if you possess excellent English communication skills and are comfortable working in rotational shifts, we invite you to embark on a journey with us. This is a golden opportunity to hone your skills, earn attractive remuneration, and grow both personally and professionally in a supportive work environment.
Key Responsibilities:
- Provide outstanding customer service to international customers via telephone as a telecaller customer support representative.
- Work in rotational shifts, including night shifts, to cater to our global client base.
- Handle customer queries, resolve issues, and ensure customer satisfaction.
- Seize the opportunity to learn and grow within the call center industry.
Qualifications:
- Any Graduation (Preferred Bachelor’s)
Experience:
- Total work: 0-1 year (Freshers are welcome)
- Customer service: 0-1 year (Preferred)
Language Skills:
- English (Required)
Benefits:
- Commuter assistance
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Night shift
- Rotational shift
Supplemental Pay Types:
- Overtime pay
- Performance bonus
- Shift allowance
- Joining bonus
- Quarterly bonus
- Yearly bonus
How to Apply: If you are ready to take on this exciting opportunity and grow with us, please submit your resume to [email protected] . Be sure to include a cover letter highlighting your relevant experience and explaining why you would be a great fit for the role. Shortlisted candidates will be contacted for further interviews.
Job Types: Full-time, Permanent, Fresher
Benefits: Provident Fund
Schedule: Night shift, Rotational shift
Supplemental Pay: Performance bonus
Ability to commute/relocate: Mansarovar, Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Required)
Education: Bachelor’s (Required)
Language: English (Required)
Work Location: In person
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