Customer Care Representative Require for BPO Process – Ebix Payment Services Pvt Ltd – Full Job Description

Company: Ebix Payment Services Pvt Ltd
Location: Noida, Uttar Pradesh
Job Type: Permanent, Fresher, Full-time
Salary: ₹12,000 – ₹55,000 a month

Bulk Hiring for Customer Care Associate

Various Process Location – Noida

Job Role & Responsibilities:

• Provide exceptional support while communicating and assisting customers.
• Ensure that high quality standards are maintained for all customer interactions and issue resolutions.
• Resolve tickets
• Analyze customer reported information to identify problems and concerns

As a Customer Service Representative in a BPO setting, you will be responsible for handling customer inquiries, resolving issues, and providing outstanding service. This role involves communicating with customers through various channels, including phone, email, and chat, ensuring customer satisfaction and loyalty.

Fresher’s/Experience Both can apply for this job.

Job Types: Full-time, Permanent, Fresher

Pay: ₹12,000.00 – ₹55,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Day shift
• Morning shift
• Rotational shift

Supplemental Pay:

• Performance bonus
• Yearly bonus

Language: English (Preferred)

Work Location: In person