Female-Call Center Representative – Golumbia Group – Full Job Description
Company: Golumbia Group
Location: Chembur, Mumbai, Maharashtra
Job Type: Part-time, Full-time
Salary: ₹30,000 – ₹50,000 a month
RESPONSIBILITIES:
- Answer telephone and relay telephone calls and messages.
- Provide on-call technical support to customers.
- Understanding customer’s needs and issues.
- Providing helpful solutions to customer’s problems.
- Handle pressurize situation.
- Maintain work records and logs.
- Greet customers in a courteous, friendly, and professional manner.
- Maintain broad knowledge of company products and services.
- Troubleshooting of different devices.
- Investigate and respond to customer complaints.
REQUIREMENTS:
- Minimum of 1 year experience in customer service role.
- High school diploma
- Full-time Availability
- Proficient in English Language (Writing-Reading-Listening-Speaking).
- Excellent communication skills.
- Comfortable with night shifts / rotational shifts / work from office.
- Currently accepted Female applicants only only near by candidates applicants accepted.
Language: English, hindi, Tamil, Malayalam
Job Types: Full-time, Part-time
Pay: ₹30,000.00 – ₹50,000.00 per month
Schedule: Monday to Friday
Night shift
Weekend availability
Supplemental Pay: Performance bonus
Yearly bonus
Experience: total work: 1 year (Preferred)
Language: English (Required)
Shift availability: Night Shift (Required)
Overnight Shift (Preferred)
Work Location: In person