Female telecaller executive (Fresher can also apply) – Global edupolis – Full Job Description
Company: Global edupolis
Location: Nirman Vihar, Delhi, Delhi
Job Type: Permanent, Fresher, Full-time
Salary: ₹20,000 – ₹25,000 a month
Job Title: Female Telecaller
Location: Nirman Vihar, Delhi, Opp. V3S mall
Job Type: Full-time
Experience: 1-2 years
Education: Minimum Graduate
Job Summary: We are seeking a dynamic and customer-oriented Tele-caller to join our study abroad organization. The Tele-caller will be responsible for contacting prospective students, providing them with information about various study abroad programs, and helping them through the application and admission process. The ideal candidate should be passionate about education, have excellent communication skills, and be motivated to achieve sales targets.
Key Responsibilities:
- Outbound Calls: Contact prospective students to provide information on study abroad opportunities, universities, courses, and application procedures.
- Counseling: Understand the student’s requirements, interests, and career goals to recommend suitable study abroad programs.
- Follow-up: Keep a record of interested students and follow up regularly to maintain engagement and answer any queries.
- Scheduling Appointments: Arrange meetings with counselors or faculty for students seeking further guidance.
- Maintain Database: Update the CRM/database with student details, status, and feedback after every call.
- Target Achievement: Meet or exceed daily/weekly call and lead generation targets.
- Feedback: Collect feedback from students to improve services and processes.
- Support: Assist in student document preparation, visa processes, and other required steps in their application journey.
Qualifications:
- Minimum of a Bachelor’s degree in any discipline.
- Prior experience in a telecalling or customer service role is preferred but not mandatory.
- Excellent communication skills, both verbal and written.
- A pleasant phone manner and active listening skills.
- Basic understanding of study abroad processes, admissions, and visa requirements is a plus.
- Ability to work in a target-driven environment.
- Proficiency in MS Office and CRM software.
Benefits:
- Attractive salary with performance-based incentives.
- Opportunity to work in a fast-growing and dynamic industry.
- On-the-job training and professional development.
- Exposure to international education systems and institutions.
Job Types: Full-time, Permanent, Fresher
Pay: ₹20,000.00 – ₹30,000.00 per month
Schedule: Day shift, Morning shift
Supplemental Pay: Performance bonus
Education: Bachelor’s (Preferred), Higher Secondary(12th Pass) (Preferred)
Experience: overseas education: 1 year (Required), tele sales: 1 year (Required), total work: 1 year (Preferred), Technical support: 1 year (Preferred)
Language: Hindi (Preferred), English (Preferred)
Work Location: In person