Inbound Outbound Sales Tellecaller – TOP CREW AVIATION – Full Job Description
Company: TOP CREW AVIATION
Location: Vasant Kunj, Delhi, Delhi
Job Type: Full-time
Salary: Negotiable
Job Title: Inbound Outbound Sales Telecaller
Location: Delhi
Job Type: Full-time
Salary: ₹20,000.00 – ₹35,000.00 / Month
Incentives: Up to ₹1,50,000 / Month
About Us: Top Crew Aviation, a leading pilot training academy with 15+ years of experience in the aviation industry, is a member-owned organization prioritizing excellence in aviation services. Our vision is to create a bright future for commercial pilots through worldwide pilot training via our network of flying training schools in India, the USA, South Africa, and Europe.
Role Description: This is a full-time on-site role for an Inbound/Outbound Telecaller at Pilot Training Academy – Top Crew Aviation located in Jaipur. The Telecaller will be responsible for handling inbound and outbound calls to assist prospective students with inquiries about pilot training programs and services. The role includes providing information, scheduling appointments, and maintaining a high level of customer service.
Qualifications:
- Excellent verbal communication skills
- Strong customer service skills
- Ability to handle multiple phone calls efficiently
- Experience in a telecalling or customer service role preferred
- Knowledge of the aviation industry is a plus
- Proficiency in languages like English and Hindi
- Able to work in a fast-paced environment
What You’ll Do:
- Guide Students: Chat with students, helping them figure out their courses (Commercial Pilot, Cabin Crew, Airport Ground Staff etc) and create plans that work for them.
- Support Admissions: Team up with admissions to give info and advice to new students about our courses and what to expect.
- Keep Students on Track: Keep an eye on how students are doing and jump in if they need some extra support or guidance.
- Connect Students with Resources: Make sure students know about all the cool resources we have, like tutoring, classes, training modules and workshops.
- Help with Careers: Give a hand in shaping careers by providing advice on jobs, internships, and all things career-related in the aviation world.
- Keep Things Organized: Keep track of student and leads on CRM so we can make things even better.
Job Types: Full-time, Permanent
Benefits:
- Cell phone reimbursement
Schedule: Day shift
Supplemental Pay: Performance bonus
Work Location: In person
Expected Start Date: 31/03/2025