International Voice Process Executive – US Shift – ideal crew technology – Full Job Description

🗓 Posted on: June 3, 2025 | 📁 Category: Telecaller | 📍 Location: Aundh, Pune, Maharashtra

Company: ideal crew technology
Location: Aundh, Pune, Maharashtra
Job Type: Permanent, Full-time
Salary: ₹30,000 – ₹45,000 a month

Title: International Voice Process Executive (US Shift)

Experience: Minimum 6 Month In International Voice Process

Location: Aundh, Pune, Maharashtra

Job Description:

  • Customer support
  • Handle inbound calls from customers in different countries
  • Troubleshoot customer queries and requests
  • Manage customer expectations and ensure customer satisfaction
  • Document customer interactions for review and follow-up

Communication:

  • Have excellent verbal and written communication skills
  • Speak quickly and attentively with clients

Problem resolution:

  • Address and resolve customer inquiries and issues

Job Types: Full-time, Permanent

Pay: ₹30,000.00 – ₹45,000.00 per month

Benefits:

  • Life insurance
  • Provident Fund

Schedule:

  • Monday to Friday
  • Night shift
  • US shift

Supplemental Pay:

  • Performance bonus
  • Yearly bonus

Work Location: In person

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