International Voice Process – Kumars House Enterprises – Full Job Description
Company: Kumars House Enterprises
Location: Mohali, Punjab
Job Type: Permanent, Fresher, Full-time
Salary: ₹23,000 a month
Responsibilities:
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
Job Types: Full-time, Permanent, Fresher
Pay: ₹23,000.00 per month
Benefits:
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund
Schedule: Rotational shift, US shift
Supplemental Pay:
- Overtime pay
- Shift allowance
Application Question(s):
- Have you completed 21 years of age?
Education: Bachelor’s (Required)
Work Location: In person
Speak with the employer +91 8081957267
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