International Voice Process – US Night Shift (Work from Office) – MHXorbian Tech Pvt. Ltd. – Full Job Description

Company: MHXorbian Tech Pvt. Ltd.
Location: Ahmedabad, Gujarat
Job Type: Permanent, Fresher, Full-time
Salary: ₹25,000 – ₹27,300 a month

Organization Overview: Infomatic Solutions (www.infomaticsolutions.com) is seeking talented individuals to join our team. We value productive people and encourage you to apply if you have the passion to work with a leading company!

Work Position: Customer Care Executive (Voice Process)

Work Location: Ahmedabad – Science City (Work from Office)

Workdays & Timings: Mondays to Friday – 06:30PM to 03:30AM (US Night-Shift)

Experience: Minimum 1 yr. of experience required (Freshers are Welcome)

Important Skills: Proficient English (MANDATORY)

Responsibilities:

• Responsible for making calls to Hospitals and Clinics for follow up regarding medical record request after initial submission of request.

Requirements:

• Must be a Graduate.
• Strong active-listening and Verbal communication skills – ability to comprehend English is essential.
• Must be reliable, honest, motivated, organized, detail oriented and able to work independently.
• Flexibility to work in shifts will be required.
• Should be able to apply rules and guidelines to case situations after understanding the case.
• Prior experience in the US Healthcare Calling Process, medical records retrieval preferred not mandatory.

Company Benefits:

• 5 days working
• Salary credited within 1st 3days of the month.
• Health & Accidental Insurance
• Life Insurance
• Gratuity
• ESIC and Provident fund (eligible employees)
• Initial one-month free accommodation for outstation employees
• Drop-off facility (on request-subsidize cost)
• Work training programs
• Rewards & Recognition vouchers
• Team outings
• Annual get-togethers and many more.

You can reach out to me directly on [email protected]

Job Types: Full-time, Permanent, Fresher

Pay: ₹25,000.00 – ₹27,300.00 per month

Benefits:

• Health insurance
• Leave encashment
• Life insurance
• Provident Fund

Schedule:

• Fixed shift
• Monday to Friday
• Night shift
• US shift

Supplemental Pay:

• Overtime pay
• Performance bonus
• Yearly bonus

Ability to commute/relocate:

• Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required)

Language:

• English (Required)

Location:

• Ahmedabad, Gujarat (Required)

Shift availability:

• Night Shift (Required)
• Overnight Shift (Preferred)

Work Location: In person

Keywords: Customer Care Executive, Voice Process, US Healthcare, Medical Records, Ahmedabad, Gujarat, Full-time, Permanent, Fresher, Night Shift, English, Infomatic Solutions.