Required Telecaller – Maharana Pratap Group Of Institution – Full Job Description
Company: Maharana Pratap Group Of Institution
Location: Mandhana, Kanpur, Uttar Pradesh
Job Type: Full-time
Salary: Negotiable
We are seeking a dedicated and hardworking Telecounselor to join our Admission Department. Your main goal is to boost admissions by reaching prospective students. As a Telecaller, you will handle admissions over the phone, solve questions regarding college courses, understand student and parent requirements, and efficiently close admissions.
You will also write down important information provided by students/parents and follow up with them regularly. Excellent communication, convincing abilities, report writing skills, negotiation skills, and telephone etiquette are essential for this position.
If you are ready to take up the duties and responsibilities of a Telecounselor, then apply right away!
Responsibilities:
- Answering phones and explaining the courses and services offered by the college.
- Obtaining students information and other relevant data.
- Asking questions to the students and understanding their specifications.
- Resolving queries and issues related to the courses and services.
- Making recordings of all the sales phone calls and sales deals.
- Taking and processing admissions in a professional manner.
- Maintaining the database of the students on a regular basis.
- Suggesting solutions based on students needs and requirements.
Requirements:
- At least a Graduate degree.
- Work experience as a Telecaller, TeleMarketer, or a similar role in the Sales/Admission Department.
- Professional certification in sales and marketing will be an advantage.
- Great interpersonal skills.
- Exceptional oral and written communication skills.
- Strong organizational skills.
- Ability to work in a team or individually as and when required.
- Ability to manage and handle multiple tasks.
- Outstanding problem-solving skills.
- Exceptional attention to detail.
- Hard-working individual.
- Good time management abilities.
- Strong decision-making skills.
- Ability to tolerate stress and pressure.
Job Type: Full-time
Pay: ₹12,000.00 – ₹18,000.00 per month
Benefits: Paid sick time
Schedule: Day shift
Language: Hindi (Preferred), English (Preferred)
Work Location: In person